Question 1

How quickly can I get mobility equipment insurance cover?

Accepted Answer

First Senior offers instant cover. Once you've completed your quote online, you're covered straight away with secure online payments. There's no waiting period or paperwork delays.

Question 2

What's included in mobility equipment insurance coverage?

Accepted Answer

Coverage includes accident, fire, flood, theft, storm damage, and loss. For scooters and powerchairs under 3 years old, you get new-for-old replacement if it can't be repaired. There's also public liability cover up to £3 million and no excess charges.

Question 3

Is there an excess to pay on mobility insurance claims?

Accepted Answer

No - First Senior's policies come with no excess, so you don't pay anything when you make a claim. This makes it more affordable when you need to use your insurance coverage.

Question 4

Can I renew my mobility equipment insurance policy?

Accepted Answer

Yes, you can easily renew your policy. Contact First Senior's expert renewals team to ensure you've got the right cover for your current needs. They'll review your coverage and adjust if necessary.

Question 5

How do I make a claim on my mobility equipment insurance?

Accepted Answer

Contact Mobility Centre South West for claim assistance and they will help process it quickly. Phone: 01208 75355. Our team will guide you through the process and liaise with First Senior to ensure swift resolution.

Question 6

What mobility equipment can be insured?

Accepted Answer

First Senior insures mobility scooters, powerchairs, wheelchairs, stairlifts, bathlifts, beds, hoists, and other disability equipment. Coverage amounts vary by equipment type, with coverage up to £40,000 for mobility scooters and powerchairs.

Protect your mobility equipment.

What cover includes

Equipment protection

Roadside recovery

No excess options

Extended warranty

Why customers choose this cover

Instant start

Specialist support

Simple claims

Cornwall first

Frequently asked questions